Cigna provides behavioral health coverage through Evernorth Health Services, offering dedicated substance abuse case management and nationwide provider networks.
Browse our directory or call to discuss treatment options.
Cigna provides substance abuse treatment coverage through Evernorth Health Services, its health services division. Cigna assigns dedicated case managers for substance abuse treatment, ensuring coordinated care from assessment through aftercare.
Cigna covers medical detox, short-term residential rehabilitation, and extended residential care based on medical necessity. A dedicated case manager works with your treatment team to coordinate authorizations and ensure continuity of care.
Coverage includes intensive outpatient programs (IOP), partial hospitalization (PHP), individual and group therapy, and family counseling. Cigna's outpatient behavioral health network provides broad access to addiction specialists.
Cigna covers evidence-based treatment methods including cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), motivational interviewing, 12-step facilitation, and medication-assisted treatment (MAT).
Cigna's behavioral health support team helps coordinate every step of the treatment process.
Call Cigna's 24/7 behavioral health line on your member card. A trained representative will assess your situation, explain your benefits, and help connect you with appropriate treatment options in your area.
When you enter treatment for substance abuse, Cigna assigns a dedicated case manager. This person serves as your single point of contact for authorization questions, treatment coordination, and transitions between levels of care.
Search Cigna's provider directory at cigna.com or use our treatment center search. Choosing an in-network facility reduces your out-of-pocket costs significantly.
Cigna makes it straightforward to verify your behavioral health benefits before treatment begins.
Treatment facilities can verify your Cigna benefits quickly through Cigna's provider portal. This electronic verification process provides real-time benefit information and can initiate pre-authorization simultaneously.