NW Recovery Centers Logo
Addiction treatment facility - photo coming soon

Phoenix Counseling Center609 North Washington Street, Shelby, NC

609 North Washington Street • Shelby, NC 28150

AccreditedInsurance AcceptedVeteran Services
609 North Washington Street,Shelby, North Carolina 28150
Verified via SAMHSA Treatment Locator(Nov 14, 2025)
Request Admission Info

24/7 National Helpline: 1-800-662-4357

How to Reach Us

Full Address

609 North Washington Street
Shelby, North Carolina 28150

Phone Numbers

Hours

Contact facility for hours

Location & Directions

Phoenix Counseling Center

609 North Washington Street, Shelby, NC 28150

About Phoenix Counseling Center — Detox Treatment

Facility Overview

Phoenix Counseling Center, situated in Shelby, NC, provides a wide range of rehabilitation services designed for adults and young adults facing substance use disorders along with co-occurring mental health challenges. The center offers residential detoxification as well as 24-hour residential treatment programs. These programs emphasize 12-step facilitation, anger management, and brief interventions to ensure a well-rounded approach to recovery. What sets Phoenix Counseling Center apart is its specialized offerings for active duty military personnel, as well as tailored programs for adult men and women. With a strong commitment to delivering high-quality care, the facility serves both male and female clients who are seeking effective and personalized addiction treatment services.

Insurance Plans Honored at Phoenix Counseling Center

Insurance Coverage
Medicaid
Medicare
Private health insurance
State-financed health insurance plan other than Medicaid

Coverage eligibility varies by plan and policy. Reach out to verify your benefits before admission.

Detox & Residential Programs at Phoenix Counseling Center

Programs & Service Settings
Type of CareDetoxification, Substance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service SettingsResidential detoxification, Residential/24-hour residential
Medications OfferedBuprenorphine used in Treatment, Naltrexone used in Treatment

Therapies at Phoenix Counseling Center — CBT & Evidence-Based Care

Clinical Methods
Evidence-based therapeutic modalities offered at this center
12-step facilitation
Anger management
Brief intervention
Cognitive behavioral therapy
Contingency management/motivational incentives
Matrix Model
Motivational interviewing
Relapse prevention
Substance use disorder counseling
Telemedicine/telehealth therapy
Trauma-related counseling

Conditions Treated at Phoenix Counseling Center — Alcoholism & More

Conditions Treated
Select any condition to explore our specialized recovery programs

Specialty Tracks at Phoenix Counseling Center — Veterans Program & More

Specialized Programs
Targeted care tracks designed for specific demographics and recovery needs
Clients who have experienced intimate partner violence, domestic violence
Clients who have experienced sexual abuse
Clients with HIV or AIDS

Payment Options at Phoenix Counseling Center — Insurance & Self-Pay

Billing & Coverage Options
Accepted insurance carriers and alternative payment methods

Insurance Plans

Payment Options

Federal, or any government funding for substance use treatment programs

Insurance coverage varies by plan. Contact the facility to verify your specific coverage and out-of-pocket costs.

Adult Admissions at Phoenix Counseling Center

Patient Eligibility
Age ranges and demographics accepted for treatment

Age Groups

AdultsYoung Adults

Gender

FemaleMale

Phoenix Counseling Center — CARF Accredited, North Carolina Licensed

Accreditation & Credentials
Official licenses, certifications, and quality endorsements
CARF InternationalCARF Accredited
SAMHSASAMHSA Listed

All Certifications

Commission on Accreditation of Rehabilitation Facilities (CARF)
Drug Enforcement Agency (DEA)
State Substance use treatment agency
State department of health
State mental health department
Explore More Treatment Options

Looking for alternatives to Phoenix Counseling Center? Browse our directory of verified treatment centers in North Carolina or explore programs by specialty.

FAQs About Treatment at Phoenix Counseling Center

Common Questions About This Center

Yes, records indicate this center accepts both Medicaid and Medicare. Eligibility requirements and covered services differ by state and plan type. We recommend calling the admissions team to confirm your specific coverage and any out-of-pocket costs.

This center provides medication-assisted treatment (MAT) using Buprenorphine used in Treatment, Naltrexone used in Treatment. These FDA-approved medications help manage withdrawal symptoms and reduce cravings. A physician will determine the appropriate protocol based on your individual assessment.

Inpatient programs typically follow a structured schedule that includes morning wellness activities, individual therapy sessions, group counseling, educational workshops, and evening recovery meetings. Meals, medication management, and rest periods are built into each day. The consistent routine helps establish healthy habits that support long-term sobriety.

Young adult tracks address the unique challenges of this age group, including peer pressure, identity formation, and transitioning to independence. These programs often include career counseling and life skills development alongside traditional addiction therapy.

This center offers programming tailored to military veterans, addressing combat-related trauma, PTSD, and the unique stressors of military life. Staff familiar with veteran culture provide care in a supportive environment. The facility may also coordinate with VA benefits — contact admissions for eligibility details.

This facility provides LGBTQ+-affirming care in a welcoming environment. Treatment addresses the specific challenges faced by LGBTQ+ individuals, including minority stress, family rejection, and discrimination. Staff receive training to deliver culturally competent, respectful care.

Gender-specific programming allows women to address topics like trauma, relationships, and parenting in a supportive setting. Some facilities offer childcare coordination or family housing options. Inquire about pregnancy-safe protocols if applicable.

Family involvement strengthens long-term recovery outcomes. This facility may offer family therapy sessions, educational workshops, and designated visitation times. Some programs include a family weekend or multi-family group sessions. Contact the center to learn about their specific family programming.

Continuing care planning begins before discharge and may include step-down to outpatient services, referrals to sober living homes, alumni group meetings, and connections to community recovery resources. Many facilities maintain alumni networks that provide ongoing peer support and accountability.

Treatment investment varies based on program length, level of care, and services included. Many facilities work with patients on payment plans or can recommend external financing options. Call for a confidential cost estimate based on your specific situation.

Nearby Rehab Centers
Loading nearby treatment options…
Important Notice

This website provides general information about addiction treatment facilities. It is not a substitute for professional medical advice, diagnosis, or treatment. If you are experiencing a mental health crisis, please call 988 (Suicide & Crisis Lifeline) or 911 for immediate assistance. For substance abuse help, call SAMHSA at 1-800-662-4357.

Data sourced from SAMHSA Treatment Locator, state licensing databases, and facility submissions.