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Health Connect America rehabilitation center in Knoxville, TN

Health Connect AmericaKnoxville, TN

5743 Western Avenue • Knoxville, TN 37921

AccreditedInsurance Accepted
5743 Western Avenue,Knoxville, Tennessee 37921
Verified via SAMHSA Treatment Locator(Nov 14, 2025)
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24/7 National Helpline: 1-800-662-4357

How to Reach Us

Full Address

5743 Western Avenue
Knoxville, Tennessee 37921

Phone Numbers

Hours

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Location & Directions

Health Connect America

5743 Western Avenue, Knoxville, TN 37921

Inside This Center
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About Health Connect America — Intensive Outpatient Treatment

Facility Overview

Health Connect America, located in Knoxville, TN, provides a variety of customized rehabilitation programs aimed at supporting adults and seniors who are facing challenges related to substance use disorders as well as co-occurring mental health issues. The center offers multiple treatment formats, including intensive outpatient, outpatient, and regular outpatient care. These programs employ evidence-based methods, such as cognitive behavioral therapy and anger management, to guide individuals on their path to recovery. Additionally, Health Connect America features specialized programs designed for adolescents, clients with co-occurring disorders, and individuals who are engaged with the criminal justice system. With a strong emphasis on personalized care, Health Connect America is committed to delivering high-quality treatment that effectively meets the needs of both male and female clients in search of comprehensive rehabilitation services.

Insurance Plans Honored at Health Connect America

Insurance Coverage
Federal military insurance (e.g., TRICARE)
Medicaid
Private health insurance
State-financed health insurance plan other than Medicaid

Coverage eligibility varies by plan and policy. Reach out to verify your benefits before admission.

IOP & Outpatient Programs at Health Connect America

Programs & Service Settings
Type of CareSubstance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service SettingsIntensive outpatient treatment, Outpatient, Regular outpatient treatment

Therapies at Health Connect America — CBT & Evidence-Based Care

Clinical Methods
Evidence-based therapeutic modalities offered at this center
Anger management
Brief intervention
Cognitive behavioral therapy
Motivational interviewing
Relapse prevention
Substance use disorder counseling
Telemedicine/telehealth therapy
Trauma-related counseling

Substance Abuse Treatment at Health Connect America

Conditions Treated
Select any condition to explore our specialized recovery programs

Specialty Tracks at Health Connect America — Adolescent Track & More

Specialized Programs
Targeted care tracks designed for specific demographics and recovery needs

Payment Options at Health Connect America — Insurance & Self-Pay

Billing & Coverage Options
Accepted insurance carriers and alternative payment methods

Insurance Plans

Payment Options

Federal, or any government funding for substance use treatment programs

Insurance coverage varies by plan. Contact the facility to verify your specific coverage and out-of-pocket costs.

Adult & Senior Admissions at Health Connect America

Patient Eligibility
Age ranges and demographics accepted for treatment

Age Groups

AdultsSeniors

Gender

FemaleMale

Health Connect America — Tennessee Licensed Rehab

Accreditation & Credentials
Official licenses, certifications, and quality endorsements
SAMHSASAMHSA Listed

All Certifications

Council on Accreditation (COA)
State Substance use treatment agency
State mental health department
Explore More Treatment Options

Looking for alternatives to Health Connect America? Browse our directory of verified treatment centers in Tennessee or explore programs by specialty.

FAQs About Treatment at Health Connect America

Common Questions About This Center

Yes, records indicate this center accepts Medicaid. Eligibility requirements and covered services differ by state and plan type. We recommend calling the admissions team to confirm your specific coverage and any out-of-pocket costs.

This location may refer patients to a partner detox facility before beginning their primary treatment program. The admissions coordinator can explain the referral process and help arrange a smooth transition between levels of care.

Intensive outpatient programs (IOP) generally meet 9 to 12 hours per week, often scheduled in the mornings or evenings to accommodate work or school. Sessions include group therapy, individual counseling, and skill-building workshops. Contact the center to discuss scheduling options.

This facility works with older adults and understands the unique considerations for this population, including medication interactions, chronic health conditions, and social isolation. Treatment is adapted to address these factors while respecting patient dignity and independence.

Continuing care planning begins before discharge and may include step-down to outpatient services, referrals to sober living homes, alumni group meetings, and connections to community recovery resources. Many facilities maintain alumni networks that provide ongoing peer support and accountability.

Treatment investment varies based on program length, level of care, and services included. Many facilities work with patients on payment plans or can recommend external financing options. Call for a confidential cost estimate based on your specific situation.

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Important Notice

This website provides general information about addiction treatment facilities. It is not a substitute for professional medical advice, diagnosis, or treatment. If you are experiencing a mental health crisis, please call 988 (Suicide & Crisis Lifeline) or 911 for immediate assistance. For substance abuse help, call SAMHSA at 1-800-662-4357.

Data sourced from SAMHSA Treatment Locator, state licensing databases, and facility submissions.